We worked with Suffolk User Forum to create a website to increase their membership.
Suffolk user forum is the mental health service user led charity for Suffolk working to promote emotional and mental health for all.
Suffolk User Forum wanted a website that contains information and advice that is well organised, clear and easy to access for everyone, including visually impaired people and people with learning and mental health difficulties.
This project involved designing and building a custom WordPress website which fulfilled the aims of the charity.
The website design included some custom icons which link to key areas of the website. We wanted to create a calm and positive feel and make it easy for people to find the information they need.
WordPress development and build
Suffolk User Forum had an existing website with lots of content which wasn’t very well organised. Some of it was duplicated or no longer relevant so the first thing we did with them was to decide what content was still needed.
One of the important sections of the website was the A-Z signposting which was a Word document on the old website containing an a-z list of organisations and charities for different mental health issues. We created a custom post type for these organisations, organised into categories and then built a custom A-Z signposting template so users can easily find the help they need.
It was important for the website to be accessible to everyone so we added a toolbar with text size and contrast adjustments.
We added online membership forms to help increase the number of members by making it easier.
The result is a custom WordPress solution which has increased Suffolk User Forum’s membership.
Web design: Sara Martin
Web development: Angie Vale
Angie was very knowledgeable and honest about what would work best to meet our requirements. Sara has strong design skills that worked very well in combination with Angie’s technical skills.
It was important to us that the web designer understood our charity aims and ethos and worked with us to achieve our aims. We felt confident that they would do this and we were right!
– Jayne Davey, Suffolk User Forum